Vital Medical Billing & Consulting's employees are highly-trained, experienced and dedicated to the success of our business.
With over 25 years experience in Medical Practice Management and Medical Billing, Dawn knows what it takes to master the Revenue Cycle.
In 2016, Dawn and Ashley founded Vital Medical Billing & Consulting. Their expertise allows our clients to focus on patient care and not be overwhelmed with the increasingly complex insurance regulations, billing and claims.
In her free time, Dawn enjoys spending time with her husband, family and enjoying the lake life.
Certified Healthcare Manager
Certified Professional Biller
Senior Leader, Payment Posting, Patient Account Representative
Cassie joined Vital MBC shortly after we opened our doors. She came to us with over 8 years of experience in medical billing. Cassie handles multiple responsibilities daily, each one with dedication and hard work. Cassie has proven to be an asset to our organization.
In her free time, Cassie loves spending time with her family and enjoying football.
Diploma - Medical Billing and Coding
Claims Denial Specialists
Andrea joined Vital Medical Billing Company in July, 2018. She has over 8 years of experience specializing in Claim Denials and Appeals, Coding and Medical Billing.
In Andrea's spare time, she enjoys being with Family and my daughter.
Certified Medical Coding and Billing Certificate
Nashville State Community College
2011 - Current
AAPC Certified Professional Coder (CPC)
2016 - Current
AAPC ICD-10 Certified Professional Biller (CPB)
Tracy joined Vital MBC in 2021. She has over 22 years of experience in the healthcare field. Tracy has a wide range of knowledge across all aspects of the medical field from the patient care side to the billing and claim side. She specializes in claim denials and insurance claim follow-ups.
In her spare time, Tracy enjoys reading, doing crafts and spending time with her husband and three beautiful children.
Courtney joined Vital Medical Billing Company in 2019 with six years years of healthcare experience.
She has her Associates Degree in Business Administration and is currently pursuing her bachelor’s degree. Courtney has extensive knowledge in Credentialing, Practice Management and Medical Billing.
In her spare time, she enjoys spending time with her son, being outdoors and traveling.
Associates Business Administration
Billing & Revenue Cycle Specialist
Catrena joined Vital Medical Billing Company in 2023. Catrena has over 8 years of Medical Revenue Cycle Management experience with a variety of different specialties.
She has her Associates Degree in Medical Office & Administration and is pursuing her certifications.
In Catrena's free time, she loves to spend quality time with her son and husband whether it's staying inside the house or finding something outdoors.
Associates Degree Medical Office and Administration
Southern Technical College
Michelle is a Certified Professional Coder (CPC) and has over 7 years of extensive Urology Billing experience. She enjoys surgical billing and coding and working insurance denials. Michelle is an expert in getting surgical claims paid in a timely and efficient manner. She is highly competent, resourceful and an asset to our team.
In her free time, she enjoys spending time with her husband, son and their Boston Terrier.
2012 - Current
2011 - Current
Medical Coding Certificate
2015 - Current
AAPC ICD-10 Certified
AAPC Member 2012-Current